QTS Performance Solutions - Supervisory/Management Training

		Service Tips

		Service Stories

		Supervisory/Management Training

		Management Team Consulting

		One-One Coaching

		DiSC Behavioral Style Assessments

		360° Feedback

		The QTS Customer Service Philosophy

		Front-Line Staff Training

		Service Leader Training

		"Shopping Services"

		Customer Focus Groups

		360° SQLS Feedback for Leaders

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		Overview



		Supervisory / Management Training



		Management Team Consulting



		One-One Coaching



		DiSC Behavorial Style Assessments



		360° Feedback

QTS has over 20 years experience providing supervisory/management training in these skill areas:

Situational leadership
Moving from “doer” to “leader”
Understanding behavioral style differences (w/DiSC)
Performance management: feedback, coaching, performance review skills
Creating a motivational climate
Planning and time management
Leading meetings
Team leading
Selection interviews
Presentation skills
Managing organizational change
Problem solving
Basics of process improvement
Project management
Effective delegation

These are not “canned” programs, but areas of expertise we can draw upon to create your own customized training program.



	Customized Training Content





	Training Delivery Options

"When building my human resource consulting practice, I had a need to identify a competent, capable, world class training component. [It] needed to deliver a high quality product in a timely, professional way and leave the client with a memorable positive experience. QTS is a direct reflection of me to my clients. I could not be more pleased with the outcomes."

Jim Kroh, President, HR Partners

QTS Performance Solutions . 6980 Sterling Road . Harrisburg, PA 17112-8909